What image formats does the device support?
We support standard JPEG, JPG, PNG, GIF, WEBP, and HEIC formats. You don’t need to convert images into a special 6-color format — our mobile app and desktop app will handle that for you.
Can the canvas display animated GIFs or videos?
No, it only supports static images. Due to the refresh rate limitations of E-Ink, GIFs and videos cannot be displayed.
Can the canvas display PDF files?
No.
Can I load images from an SD card?
Yes. However, we recommend using the desktop application for local control, as it is simpler and more convenient. The desktop app automatically handles image resizing and format conversion.