Troubleshooting

Wi-Fi & Casting

• Canvas won't connect or send photos? Start here

Display Issues

• Playlist or Schedule is set, but the Canvas doesn’t change images
• Image Send Failed

Activation Issues

• Why does it show “E-Ink Canvas not found”?
• Why does it show that the device is already bound?

Connection Issues

• Resolving Device Connection Issues

Charging issues

• Battery Tips